Full Biographical Summary

Education

  • Temple University, 1982, completed course work requirements and dissertation research for an Ed.D. in Management.
  • M.S.A., George Washington University, 1975 (Organization Development; minor in Financial Management).
  • United States Navy and Department of Defense, Human Goals and Facilitator Certification (21 weeks), 1972-1974.
  • Naval Aviation, jet aircraft, carrier qualified, 1969.
  • B.S., United States Naval Academy, 1968 (Engineering; minor in Foreign Affairs).

International Expertise

  • Founder, owner, and CEO of the Haines Centre for Strategic Management, an international consulting and executive development firm with 38 offices in the USA, Canada, and Internationally (20 countries).
  • Founder and CEO/Publisher of Systems Thinking Press (a sister company to the Haines Centre for Strategic Management).
  • Formerly the President and co-owner of University Associates (UA) Consulting and Training Services, the premier developer of planning and organization development professionals and with them their organizations.
  • Over 30 years of executive and professional leadership, with heavy international and domestic experience in diverse industries of almost all types, including private sector, government, military, educational, and nonprofit organizations.
  • A member of the top management team in ten different firms with organization-wide responsibilities for the operation, planning, human resources, finance, and facilities functions, as well as marketing, sales, and communications.
  • Experience in numerous and diverse organization-wide strategic planning and transformational change projects as both lead executive and consulting project manager.
  • Strategic and transformational enterprise-wide change projects included restructuring, turnarounds, mergers and acquisitions, divestitures, cultural changes, new venture start-ups, sales, customer service and marketing culture changes, high growth, downsizing, deregulation, and renewal.

Other Special Expertise

  • Reinventing strategic planning and implementation.
  • Leading and mastering strategic/transformational enterprise-wide change.
  • Positioning to create customer value.
  • Leadership and executive development.
  • New executive start-ups; team building and coaching.
  • Strategic business/organization design and restructuring.
  • Strategic human resource management.
  • Executive and management succession planning and development.
  • Sales, customer service, communications, and marketing innovations.
  • Developing and training thousands of other professionals.
  • Performance and productivity improvement, measurement, and reward systems.

Significant Executive Background

  • Chairman of the Board, Central Credit Union, San Diego, CA.
  • Founder, owner, CEO, Haines Centre for Strategic Management, San Diego, CA.
  • Founder, owner, CEO/Publisher, Systems Thinking Press, San Diego, CA.
  • President and part owner, University Associates Consulting and Training Services, San Diego, CA.
  • Executive Vice President and Chief Administrative Officer, Imperial Corporation of America (a $14 billion dollar nationwide financial services corporation), San Diego, CA.
  • Senior Vice President, Planning, Administration, and Human Resources, Federal Home Loan Mortgage Corporation (financial services), Washington, DC.
  • Corporate Director of Organization Planning, Recruiting and Development (#2 HR executive), MCI Communications Corporation, Washington, DC.
  • Sun Company, Inc. (Sunoco).
    • Vice President, Human Resources and Administration, Sun International (subsidiary of Sun Company), Wayne, PA.
    • Acting Director, Marine Chartering, Sun International, Wayne, PA.
    • Senior Consultant, Sun Company, Inc., Radnor, PA.
  • Director, Human Resources and Organizational Development, Qyx Division, Exxon Enterprises, Lionville, PA.
  • Marriott Corporation.
    • Director, Human Resources (two divisions).
    • Director, Human Resources (one division).
    • Manager of Organization Development and Training (one division), Washington, DC.
  • Military Service, Naval Officer, various shipboard, aviation, Vietnamese advisor, and human goals positions.

Distinctive Competencies

  • In demand as a dynamic public speaker with special emphasis on CEO groups.
  • Premier resource and keynote speaker on Strategic Planning, Strategic Change, Leadership Development, Customer Value, and Positioning/Design for TEC (The Executive Committee), an international organization for 5,000 CEOs.
  • Distinguished author of numerous best selling books on a variety of Strategic Management and Systems Thinking topics (currently 12 books).
  • Author of two recently released books on state-of-the-art science of Systems Thinking.
  • Author and Editor of 12 volumes of the Haines' Comprehensive Reference Library on the Systems Thinking ApproachTM to Strategic Management (over 7,000 pages): Volumes I, II and III—Reinvented Strategic Planning, Volume IV—Leading and Mastering Strategic Change, Volumes V and VI—Strategic Human Resource Management, Volume VII—Achieving Leadership Excellence, Volume VIII and IX—Strategic and Systems Thinking, Volume X—Creating Customer Value, Volume XI—Organization Design and Delivery, and Volume XII—Enterprise-Wide Change.
  • Many different strategic management articles and monographs.
  • Taught over 70 different types of training programs over the years, both for clients and the public (thousands of hours of classroom experience).
  • Strategic and Transformational/Enterprise-Wide Change project manager for many organization-wide Strategic Planning and Change management projects and a multitude of minor ones.
  • Lecturer, adjunct faculty member at various educational institutions, including San Diego State University, Temple University, and American University.
  • Co-designer and co-leader of the senior two week Executive Leadership Development Course at the prestigious Banff Centre for Management, Banff, Alberta.
  • Centralized Strategic Planning and Strategic Change seminar leader for the governments of Alberta and Saskatchewan.

Honors and Memberships

  • Youngest among 20 subsidiary human resource directors at Sun Company, Inc. 1979.
  • Who’s Who in Finance and Industry.
  • Who’s Who in California.
  • Who’s Who in the East.
  • Outstanding Young Men of America.
  • Marriott Junior Board of Executives (two years).

Board of Directors Positions

  • Chairman, Central Credit Union, San Diego.
  • North Island Federal Credit Union (Service Corporation).
  • Child Abuse Prevention Foundation.
  • First Imperial Investor Service.
  • ICA Insurance Agency.
  • San Diego State University Business School Advisory Board.
  • USC Center for Effective Organizations.
  • Organization Sponsor for HR Planning Society.
  • NW Center for Psychosynthesis.
  • ICA Service Corporation.
  • Chairman and Founder of Senior Personnel Officer Roundtable, Washington, DC.
  • President of International Planning Forum Chapter, San Diego, CA.
  • President of OD Network, San Diego, CA.
  • ISA Financial Corporation.
  • American Savings Association.
  • SUNOCO Overseas Ltd.