We unconditionally guarantee each Haines Centre for Strategic Management's speaking, training and consulting event/project that we conduct for you. In the unlikely occurrence that you do not get “Value-Added” from the time we spend together, pay us our expenses only and the day's fee is waived.

If for any reason you are not satisfied with any of Systems Thinking Press' materials, you may return them within 30 days for a full refund - no questions asked.