Fee Policies

Cancellation Policy:

• 100% of the fee is payable if canceled less than 14 days before a scheduled date.
• 50% of the fee is payable if canceled 21 days before a scheduled date.

Copyrighted Systems Thinking Press Products:

These are invoiced separately as they are the result of years of research, funding, development, and copyright. Please visit our online store and website at www.systemsthinkingpress.com

Expenses Include:

• Round Trip Air Fare: Originating from San Diego, CA at the lowest possible coach fare. If total flight time is more than three hours or on a weekend, business or first class low-cost upgrades or tickets will be obtained and charged to client.
• Ground Transportation, Hotel, Food and Gratuities (including car rental, taxi, personal car mileage).
• Administrative Support: You are billed for only out-of-pocket direct expenses such as for office, administrative, communication, and logistics. It is kept as low as possible.

Payment Policy:

Payment is due in 15 days (30 days for government entities) or it is considered late. Late payments are subject to a 2% monthly (or part thereof) penalty on the unpaid balance, with a minimum of one month's penalty.

For extended projects, 1/3 of the fee is payable in advance of the project. The second installment is made on a mutually agreed schedule. The final 1/3 is paid upon completion of the project or service. (Other arrangements can be made as well.)