Creating Customer Value-Putting The "T" Back In TQM, Service And Reengineering   

Leading Enterprise-Wide Change   

Leading Strategic Change   

Reinventing Strategic Planning For The 21st Century: A Systems Approach   

Strategic Leadership Skills   

Strategic Life Planning   

Cafeteria Rewards Systems: Pay-For-Performance  

Changing Of The Guard: Developing A Professional Executive Cadre  

Personal Life Planning  

Positioning And Strategic Business Design To Create Customer Value

Vistage/TEC Testimonials

Vistage/TEC Resource

“Steve did a great presentation by TEC standards. His message is an excellent segue into positioning TEC companies for the next 10 years and beyond.”

Vistage/TEC Corporate Executive

“Steve is 'the best' TEC Resource we have on Strategic Planning.”

Vistage/TEC Resource

“In Steve you have the experience of large corporate operations, the ongoing research of an academic, and the entrepreneurial spirit in starting the Strategic Management Group.”

Bob Samuels, TEC Chairman

“Stephen is a good speaker and has good material. Most importantly, he responded well to the questions and suggestions from the audience.”

Don Dimmick, TEC Chairman

“Stephen’s presentation was very personal—he ‘hit the nail on the head.’”

Don Cottle, TEC Chairman

“Stephen was great!! His presentation was very pragmatic and I received great take home value!”

A TEC Chairman

“Excellent, one of the very best yet—both content and presentation.”

Jeff Babcock, TEC Chairman

“Steve had excellent materials and solid experience. He is an excellent presenter with a great list of good, implement able suggestions and lots of very good suggestions of ‘how to’s’.”

John Johnson, TEC Chairman

“This is a great topic and Stephen is a great speaker.”

Michael Beffa, TEC Chairman

“Stephen makes you think to learn. His handout material is very good. His presentation gives a clear overview of the pros and cons of ‘pay for performance.’”

Don Prentiss, TEC Chairman

“I appreciated Stephen’s willingness to leave substantial handouts behind with us.”

Dick Swanson, TEC Chairman

“Stephen’s presentation contains a very strong, practical bent to an often over theoretical subject. It was a superb presentation…his treatment of the subject was the clearest and the most useful that [we] have ever encountered.”

Lawrence Cassidy, TEC Chairman

“Steve presents a solid, doable approach to planning and change in an organized way with great audio-visuals.”

Dick Bowman, TEC Chairman

“Stephen’s presentation is strong and practical. He possesses strong knowledge of his subject, good energy, and good delivery skills. His breadth and depth of knowledge and experience on the topic made this presentation very valuable. Stephen is a professional who displays good adaptability in addressing specific members’ needs during discussions.”

Bob Carrothers, TEC Chairman

“Steve Haines’ presentation is the most straightforward and usable one on the subject that I’ve encountered. He focuses more on the ongoing strategic and systems thinking process, not just on the production of a document.”

Benton Randolph, TEC Chairman

“Steve is very knowledgeable and has the ability to work with the members’ questions and interests. He was able to simplify and decompose the topic. He really tailored his talk to the group. His handouts are packed with useful information … Steve is the best I have seen at being a true resource; he addressed our questions instead of giving us a stock spiel.”

Jay Mower, TEC Chairman

“Stephen’s strengths are in his knowledge of the topic and his interaction with the group. He has done an excellent job!”

TEC Chairman

“I have heard a few speakers talk about Strategic Planning and Change Management. Steve is the first one that I’ve heard that brings a system to the process.”

CEO, TEC

“Steve has an excellent grasp of the materials, a pleasant, relaxed manner, and seemed genuinely interested in imparting an understanding of the subject.”

CEO, TEC

“Excellent knowledge (theory and practice), excellent instructor (teaching method), excellent materials.”

CEO, Large Family Run Business

“Thanks, terrific presentation!”

CEO, TEC

“Excellent course materials and very useful (practical) for my responsibilities.”

Daryl Vroman, The Executive Committee

“Steve really knew his subject and his delivery was excellent.”

Ann Hickmann, TEC Chair

“Great style, very knowledgeable, very skilled.”

Gary Anderson, TEC Chairman

“Stephen is a good presenter and did a very good job. He has vast knowledge of his subject and good audiovisuals. Stephen’s presentation is exactly what our company needed.”

Larry R. Hart, Chairman

“Really enjoyed his presentation at Gary Anderson’s meeting—reinforced current practices on my part!”

Bob Soady, TEC Chairman

“Steve’s presentation had excellent, practical content regarding strategic management. He was knowledgeable. His presentation helped me recognize the need for strategic planning. I will start with the basics and introduce the concept to department heads, as well as relate a vision for departmental goals—accountability. Steve has a very good presentation style. He knows his stuff. I gained real insight into strategic planning.”

Pete Michaels, TEC Chairman

“Thank you for taking time to speak to TEC 76. The group enjoyed your presentation very much. I think you gave us a lot of take away value. I know I gained value. Take care and I look forward to having you in to talk to the new group I formed in the North Bay area earlier last year.”

Karen King, TEC Chair

“Thanks for the great job you did at our TEC group here in Albuquerque. It was a pleasure to have you and very valuable for the group.”

Robert Niederman, TEC Chair

“Steve was a good presenter for strategic management. It was be very useful since, currently, our company is doing our first strategic plan. Steve’s presentation had outstanding information and perspective. The timing of this material is perfect as we are just now going into this process. His workbook was also outstanding. Steve has a great topic, which had more take away value than any speaker so far! Steve’s presentation was excellent. It had a high level of academic information, as well as a high level of hands on implementation.”

Marty Mayer, TEC Chair

“Steve Haines, a San Diego based resource, did a terrific job on describing a Strategic Planning Model that can be driven down through the organization to individual employees goals and objectives for the year. One member said, ‘his handouts are worth the price of admission’.”

Dick Bowman, Chairman

“WOW!! ANOTHER HOME RUN! Thanks for the excellent presentation on Strategic Planning to my TEC 537. This group is fairly conservative on praise, but you got some great comments from them. I look forward to getting you back for your other topics. Have a great year!!”

J. J. Smith, TEC Chairman

“Thank you very much for being the speaker for my two groups, Key 973 and TEC 556. I believe your talk and ideas contain wisdom not often heard. Your material is great. I will stay busy reading and absorbing it. I believe it will be very helpful to me as a TEC Chair. Thanks again for your help.”

Michael Killion, TEC Chairman

“Stephen involved members’ situations with his topic. He did a great job of periodically summarizing things. Stephen gave a good practical approach to managing change. He was interactive, entertaining and personable. He gave a great presentation. Interest was kept high by personalizing information. He was very knowledgeable and spoke in terms that were easy to follow.”

George Lightner, TEC Chairman

“Thank you for your recent presentation to my TEC Key 708 group. Your presentation was educational and entertaining. As a person I continue to learn and grow, and this will be yet another tool in my belt. I know your book will not only be a big help to me, but in coaching members. Keep up the excellent work!”

TEC Participants

“Steve offered clear, easy to implement ideas. He really “drove home” many important ideas regarding the value of strategic planning.”

TEC Participant

“There were some very good “gems” within this presentation.”

Eric Palmier (relayed from phone conversation with Dick Bowman), TEC

“One of the best tactical, implemental plans…ever seen. I think this is one of your strengths—to move the strategic down into the tactical and into a performance plan.”

Jeff Babcock, TEC Chairman

“Steve had excellent materials and solid experience. He is an excellent presenter with a great list of good, implement able suggestions and lots of very good suggestions of “how to’s.”

Dick Bowman, TEC Chairman

“Stephen’s presentation is strong and practical. He possesses strong knowledge of his subject, good energy, and good delivery skills.”

Robert M. Earl, President, Earl Construction Company, TEC

“Your program of strategic planning was ideal for the purposes of this course. It required that the students address a wide range of issues…as well as providing each of them with an expertise that will not only be useful in their careers but one which is in short supply in our industry. Your planning model was an essential ingredient in that success. The simplicity of the model coupled with the thoroughness required in the preparation of a viable plan resulted in student plans which were well thought out and highly comprehensive.”

John Johnson, TEC Chairman

“This is a great topic and Stephen is a great speaker.”

Don Prentiss, TEC Chairman

“I appreciated Stephen’s willingness to leave substantial handouts behind with us.”

Austin ‘Ozzie’ Gontang, Ph.D., TEC

“Steve Haines did a great presentation. His message…and the practicality and need of its application are an excellent segue into positioning TEC companies for the next 10 years and beyond. Steve’s system approach puts an implemented strategic plan within reach.”

Carolyn Hayes Uber, President, TEC

“…You’ve taken a seemingly difficult subject, and by example of the methodology, also helped us understand the concepts.”

TEC Participants

“Stephen Haines has created a ten step, research based Strategic Planning Model, an ingenious blend of strategic planning (SP), annual planning, budgeting, and change management.”

“Excellent, One of the very best yet—both content & presentation.”

“Impressive.”

“I have heard a few speakers talk about Strategic Planning. Steve is the first one that I’ve heard that brings a system to the process.”

“Can use the concept of parallel planning immediately—very good resource.”

“The group and I appreciated the way you customized the discussion to our needs and situations. It was really effective the way you related your model to tactical and crisis situations.

“And all this without an overhead projector!!! Again my sincerest apologies for the screw up on my part. You really showed me what a true professional you are by so effectively adapting to the situation.”

“All right, let me just understand that. Every page of this book is the condensation of classes that I have taken, of an entire book in and of itself. I mean the synopsis and what is in this thing is worth gold. I mean if you’ll take a look at it. He just hit maybe 20% of what’s in here. Just really do read this thing through. There are some beautiful models and forms in here. That is rare and that is worth the price of admission alone.”

“Personally, I have seen and done a lot of TEC presentations. His ability to get your wants and cover them all the way he did with your strategic issues, and I think he got all of them, and he interwove it into what he had was a pretty linear presentation and gave you a resource book that I think is second to none in this area, and this is the area that I consider myself an expert in, is the best I’ve ever seen. And it’s always tough to please everybody all the time, but his ability to do those two things and present his material simultaneously; I’ve never seen anybody do it better, ever.”

“Steve used great handouts.”

“Steve offered great information that I can apply to my business goals and personal life. He used a real step-by-step process.”

“Steve uses a good multilevel presentation range. He is able to present issues at high conceptual levels as well as more practical, day-to-day type material.”