Master Consultant and Trainer Biography

“Making a Difference in Other People’s Lives!”

Stephen G. Haines is not only highly experienced as a senior executive in large corporations, but also has the extensive research and education of an academic and the entrepreneurial spirit of successfully starting up his own firm (Haines Centre for Strategic Management®). The Centre enhances the leadership capabilities of senior executives to create and sustain highly effective, customer-focused organizations. This is accomplished by jointly customizing our Systems Thinking ApproachTM for resolving their difficult and complex issues.

As a master in the field, Steve has been leading, teaching, and facilitating numerous different strategic consulting and training projects and programs since 1971 when he was selected to be the “Human Goals Coordinator” for the United States Naval Academy, Annapolis, Maryland, his alma mater. He has been fortunate to have been mentored by and learned from most of the masters in the fields of planning, management, and human resource/organization development.

Also, Steve was president and part owner of University Associates Consulting & Training Services (“the world’s premier developer of human resources practitioners and their organizations). As such, he was a master trainer—i.e., lead trainer for public seminars across North America as well as in-house lead consultant, course developer, trainer, and developer of other trainers/facilitators.

His formal consulting and training education includes a vast array of learning experiences that lead to his being a master consultant and a master trainer. He has a divers in-depth mastery of both “process” and business “content expertise” in each of the Centre’s practice areas.

His educational background includes:

U.S. Navy Training and Education

  • 1968 U.S. Naval Academy graduate, Annapolis Maryland (B.S. in Engineering with a minor in Foreign Affairs).
  • 1972 Graduate of a “Human Response” course (four weeks) Vallejo, California (part of his graduation from the Navy’s six months Vietnamese Advisor/cross-cultural training course.
  • 1973 Graduate D.O.D. “Human Goals Institute” (13 weeks), Patrick Air Force Base, Florida.
  • 1973 Graduate U.S. Navy “Racial Awareness Facilitator Training (RAFT) (four weeks), Memphis, Tennessee.
  • 1974 Designed and ran a USNA RAFT school to train other trainers, USNA, Annapolis, Maryland.

George Washington University, Washington, D.C.

  • 1975 Masters degree in Organizational Behavior with a minor in Financial Management.

National Training Laboratories, Arlington, Virginia

  • 1972-1977 Completed numerous week-long training programs conducted by the nation’s oldest and foremost behavioral science organization in the areas of strategic planning, organization development, training, team building, leadership, consulting skills, etc.

Columbia University, New York, New York

  • 1980 Graduate of Columbia’s advanced program in Organization and Human Resource Development (24 days in three sessions over eight months).

Sun Institute, Radnor, Pennsylvania (Sunoco-Sun International)

  • 1977-1982 Designed, conducted, and attended numerous management/executive consulting projects and development programs in strategic planning, general systems thinking, organization development, organization design, consulting skills, project management, etc.

Temple University, Philadelphia, Pennsylvania

  • 1982 Doctorate of Education (all but dissertation) in Management and Organizational Behavior.

University Associates (UA) Consulting and Training Services, San Diego, California

  • 1985-1990 Attended numerous seminars of two-three and five day length in the areas of strategic planning, leadership, consulting skills, models for management, coaching for -commitment, organization development, train-the-trainer, group facilitator and dynamics, team building, etc.

Note: Steve was President and part owner of UA. UA was an internationally recognized consulting and training firm, known as the leader in applying “adult experiential learning theory” to organizational issues.

  • At UA, Steve was master consultant, lead trainer, designer and trainer of other highly skilled professional in the following workshops:
    • Applied Strategic Planning—Facilitating Organization Change.
    • Effective Team Building—Becoming a Professional Trainer.
    • Designing Experiential Training Programs—Essentials of Organization Development.
    • Group Facilitation—Understanding Group Dynamics.
    • Intern Program (Phase III)—Enhancing Training Styles.
    • Successful Internal Consulting—Breakthrough Leadership.

Stanford University, Palo Alto, California and University of Southern California, Los Angeles

  • 1984 Attended week-long Executive Human Resource Management course.
  • 1987 Attended week-long “Financial Management for Executives” program.

American Productivity and Quality Center, Houston Texas

  • 1981 Week-long Productivity/Quality Improvement program.
  • 1983 Week-long Quality Circles Institute program—Train-the-Trainer.
  • 1975-1991 And lots of other smaller courses at other institutes like the above (too numerous to mention: problem solving, creativity, MBO, executive effectiveness, life training, social style straining, project management, career planning, etc.).

Conferences Presented to and Attended (1975-Present)

  • Presented and attended conferences/association meetings too numerous to mention, including Center for Effective Organizations, OD Network, ASTD, HR Planning Society, SHRM, UA’s HRD conferences, AMA’s management conferences, International Planning Forum, Employment Managers Association, French HR Society, Canadian HR Society, Australian Leadership Tour, Canadian Society of Association Executives, etc.

Organization-wide Responsibility for Nine Different HR Departments, Executive/Management Development, and Training Systems Over the Years

  • UA Consulting and Training Services, Marriott Corporation (two divisions), EXXON Enterprises (QYX), Sun International, MCI, Freddie Mac, Imperial Corporation of America, U.S. Naval Academy Complex.

Mentors and Trainers of Stephen G. Haines’ Career and Trainer

  • Warren Bennis, Ed Lawler, Barry Leskin, Jay Galbraith, Peter Drucker, Michael Kami, Russ Ackoff, Fritz Steele, Billie Alban, Jerry Harvey, Warner Burker, David Nadler, Noel Tichy, Peter Vail, Ian Mitroff, Larry Greiner, Dick Beckhard, Bill Pfeiffer, John Jones, Henry Migliore, John Adams, Harry Levinson, Otto Krueger, and Rad Wilson.

The Banff Centre for Management, Banff, Alberta

  • Steve has been a faculty member from 1991 to present. He is currently co-leader of their premier offering, a 10 day Leadership Challenge program for senior executives.

Current Summary of Stephen G. Haines, President and Founder, Haines Centre for Strategic Management® (1990—Present)

  • A list of proven workshops Stephen G. Haines conducts is available separately in each of the Centre’s consulting practice areas (i.e. [1] Systems Thinking and Learning [2] Strategic Planning, [3] Mastering Strategic Change, [4] Strategic Human Resource Management, [5] Creating Customer Value, [6] Visionary Leadership Development Systems, [7] Process Consultation, [8] Strategic Business Design and [9] Corporate Governance.